The body of Kumo combines stylish Asian-inspired design with high-quality, hard-wearing materials, creating a rice cooker that looks as good as it performs.Kumo is constructed from premium-quality thermoplastic polymer, selected for its excellent durabili ...
Kumo is manufactured and assembled in dedicated specialist factories in China that also produce rice cookers for a number of well-known premium brands, including Cuckoo, Cuchen, Panasonic and Tiger.We selected our manufacturing partners carefully, based o ...
Yes! Kumo has a convenient 24-hour preset timer, allowing you to have freshly cooked rice or other meals ready when you need them.You can set the timer for up to 24 hours in advance, making it particularly useful when you want to prepare food around your ...
Yes. The display and menu are in English, making the cooker straightforward and easy to operate.The cooker itself uses an English-language interface, while the accompanying user manual is available in multiple languages depending on the region in which th ...
Kumo was designed first and foremost as a premium rice cooker, with its cooking programmes carefully developed to prepare different varieties of rice to an excellent standard.Rather than using one generic rice setting for everything, Kumo provides four de ...
If the control panel on your Kumo rice cooker looks unusual, appears cloudy, has reflections, or seems to have a slightly hazy or uneven appearance, it is very likely that the clear protective film has not yet been removed.Please Check for the Protective ...
As our rice cookers use highly precise heating cycles, small variables in the type of grain, water levels, or settings can significantly impact the final result. To help us pinpoint exactly what might be going wrong, could you please reply with a little m ...
If you have just received your Kumo rice cooker and notice that the lid doesn't immediately stay fully open when you lift it, this is usually normal with a brand-new unit.The lid hinge is new from the factory and may initially be slightly stiff because it ...
During our many years of selling Zojirushi rice cookers, we noticed that rice cookers available across the UK, Europe and USA predominantly used inner bowls with Teflon or similar non-stick coatings.We received many questions and comments from customers a ...
Kumo is supplied with the correct plug and electrical specification for the region in which it is sold. This ensures that you receive a model designed specifically for your local electrical supply.Because electrical voltage, frequency and plug types vary ...
Kumo comes supplied with a selection of high-quality accessories designed to help you get the most from your rice cooker and its multi-cooking functions straight out of the box.Included with Kumo are:180ml Rice Measuring CupThe supplied measuring cup is d ...
The silicone seal on the Kumo rice cooker is factory-fixed to the stainless steel inner lid. It is specifically designed to remain attached during normal use and cleaning.⚠️ Do Not Remove the Inner Lid or Silicone SealNeither the stainless steel inner lid ...
Kumo uses a conventional heating element positioned at the bottom of the cooker, but it is enhanced with our 3D heating technology to provide a more even and consistent cooking environment.Unlike a basic conventional rice cooker, where heat is concentrate ...
Yes! We supply spare parts for Kumo, helping you keep your rice cooker working properly for longer.We understand that with regular use, certain components can eventually become worn, lost or require replacement. Rather than needing to replace the entire r ...
Are you seeing a "chasing lines" effect on the display of your rice cooker while it is cooking?Don't worry – this is completely normal. It means that your rice cooker is using a last 10-minute countdown, which we consider to provide good accuracy.Why Does ...
Yes! Kumo has a convenient 24-hour Keep Warm function, giving you the flexibility to cook a larger batch of rice in advance and keep it ready to serve throughout the day.This is particularly useful for families or households where everyone doesn't necessa ...
We spent many years thinking about, designing and developing Kumo with one central idea in mind:to create a rice cooker that people who genuinely love Asian food would be proud to own and use every day.Our primary focus was always great-tasting rice. We b ...
The steaming feature on compatible rice cookers is a versatile way to prepare all kinds of food. You can use it to steam vegetables, meat, fish, dumplings, seafood and much more.You have two options when using the steaming function:Steam while cooking ric ...
Kumo was designed first and foremost to be an excellent rice cooker, but we wanted it to be much more versatile than a traditional rice-only appliance.Over many years of selling, developing and listening to feedback from our customers, we identified the a ...
Yes! Kumo can be switched on and off easily using the POWER button.Turning Kumo OFFTo turn Kumo OFF, first make sure that no menu function is currently selected.Then:Press the POWER button twice.Kumo will switch off.Turning Kumo Back ONTo turn Kumo back O ...
No. The silicone/rubber seal on the inner lid is not designed to be removed and should remain attached to the inner lid during cleaning.Our cleaning instructions in the manual do not instruct you to remove the seal. This is important because the seal is f ...
Absolutely! Our premium rice cookers can be used for much more than simply cooking rice.Although cooking exceptional rice is always the primary purpose of our rice cookers, we have carefully selected a range of add-on multicooking functions for different ...
Yes! Kumo can successfully cook as little as 1 cup of rice, despite having a generous 5.5-cup maximum capacity.We specifically designed and tested Kumo's cooking system to ensure that it can produce excellent results with both small and large quantities o ...
Kumo has two different capacity ratings, because it can be used both as a dedicated rice cooker and as a versatile multicooker.It has a 1-litre / 5.5-cup rice-cooking capacity and a 2.2-litre multicooking capacity.Understanding the difference between thes ...
If you notice that the condensation collector on your Kumo is leaking slightly during use, this can occasionally happen as a result of the manufacturing process.The plastic condensation collector can sometimes have a very slight variation in shape, which ...
Yes, you can cook up to 4 cups of brown rice in a 5.5-cup-capacity rice cooker.Although the cooker is rated to cook up to 5.5 cups of uncooked white rice, the maximum recommended quantity of brown rice is 4 cups.Why Is the Brown Rice Capacity Lower?Brown ...
No. Kumo does not simply boil the rice.Kumo is an Advanced Fuzzy Logic rice cooker designed to intelligently control the cooking process through 7 distinct cooking phases. Rather than simply heating the rice and water until the water boils away, Kumo adju ...
Kumo was the first carb-reducing rice cooker launched in the UK and Europe, introduced in early 2020. It quickly became popular because of its innovative YumCarb function, which can reduce the carbohydrate content of both white and brown rice by up to 25% ...