Over or under cooked rice? Too dry? Too wet? Get support here
The main reason for this type of issue is usually the use of parboiled, pre-cooked or easy-cook rice.These types of rice have already been partially or fully cooked as part of their production process and are not compatible with our rice cookers. It may s ...
None of our rice cookers are designed or intended for cooking pasta, so we do not recommend using them for this purpose.Our cooking programmes are specifically designed around the cooking characteristics of rice, with the cooker automatically controlling ...
If water, starch or foam is bubbling up through the steam vent during cooking, this is usually caused by the rice, water, cooking quantity or setup rather than a fault with the rice cooker.Please check the following:Check that the inner lid is attached co ...
Our rice cookers are primarily designed to cook rice, and this is where they perform at their best. However, depending on the model, they can also be used to prepare a wide variety of other foods and dishes.Some of the rice cookers we sell include additio ...
If the texture of your cooked rice is not quite right, this does not necessarily indicate a fault with the rice cooker. The final texture can be affected by the type of rice, amount of water, cooking method and programme selected.Please try the following ...
Yum Asia brand rice cookers use a 5-beep alert to let you know when the cooking cycle has finished. Where applicable, the rice cooker will then automatically switch to KEEP WARM.Unlike some rice cookers, Yum Asia models do not play a musical tune at the e ...
Before contacting us about a cooking issue, please take a look at our Tips and Troubleshooting page, where we cover many of the common questions and problems customers encounter.It is very rare for a Yum Asia rice cooker to develop a genuine cooking fault ...
All of our rice cookers provide some form of indication of the cooking progress, but the way this is displayed varies considerably between models. Some models provide a precise countdown, while others use a progress indicator or only display the remaining ...
Selecting the correct size rice cooker for your needs is one of the most important things to consider when buying a rice cooker.Choose a cooker that is too small, and you may not be able to cook enough rice for your family, friends or regular meals.Choose ...
Choosing the right rice cooker for you or your family can sometimes feel overwhelming, particularly when there are different sizes, cooking functions, technologies and features to consider.To make the decision easier, we have created a range of resources ...
It is very rare for our rice cookers to experience a complete loss of power or heating. If the rice cooker does not appear to turn on, heat up or respond when you try to start a cooking cycle, please work through the following checks before contacting us. ...
You should only use the inner bowl specifically designed for the rice cooker you are using.Rice cookers are calibrated and engineered to work with their corresponding inner bowl. The bowl is not simply a container for the rice — its material, construction ...
All cooking times stated in our user manuals are approximate. This is because an exact, fixed cooking time cannot be guaranteed with fuzzy logic rice cookers.Unlike a simple saucepan, our rice cookers continuously monitor and adjust the cooking process. T ...
The inner bowl and inner lid should always be washed by hand. Do not place either component in a dishwasher, even if the dishwasher manufacturer or a particular dishwasher cycle suggests that it is suitable.If necessary, you can soak the inner bowl or inn ...
Yes! Yum Asia has created its own complimentary cookbook, The Greedy Panda Cookbook, packed with recipes, cooking tips, rice knowledge and inspiration.The cookbook contains a wide range of recipes from around the world, with dishes covering four main cate ...
Yes! You can make rice pudding using a Yum Asia rice cooker, and the type of rice you use will determine which cooking function you should select.You can use either:White long-grain rice — use the long-grain rice cooking function.White short-grain rice — ...
The PORRIDGE function on the rice cookers we sell can be used to prepare both Asian-style rice porridge (congee) and oatmeal porridge.However, porridge can produce significantly more foam and bubbling than ordinary rice, so it is important to follow the q ...
If you are looking for recipe ideas, cooking tips or inspiration for getting more from your rice cooker, we have a range of resources available.Greedy Panda Food BlogOur Greedy Panda food blog is packed with recipes, tips, tricks, cooking knowledge and us ...
The measuring cups supplied with our rice cookers are traditionally based on the 180 ml rice cup standard.It is important to note that the 180 ml capacity is measured when the cup is filled all the way to the brim. Although the measurement markings on the ...
One of the best ways to wash rice is to use a good-quality stainless steel rice washing bowl with specially designed perforations and a baffle. This allows the rice to be washed thoroughly while making it easy to drain away the starchy water.A dedicated r ...