My shipping address is not accepted

This is most likely happening because you are trying to place your order on the wrong regional Yum Asia website.

We operate three separate online stores for different regions:

  • ๐Ÿ‡ฌ๐Ÿ‡ง UK โ€“ for customers in the UK

  • ๐Ÿ‡ช๐Ÿ‡บ EU โ€“ for customers in the European Union

  • ๐Ÿ‡บ๐Ÿ‡ธ US โ€“ for customers in the United States

If you are located in EU and your order is being delivered to EU, you must place your order through the EU regional Yum Asia website. For example, UK customers should use:

Yum Asia UK website

Our regional stores are separate because product availability, pricing, currencies, delivery arrangements, taxes, warranties and stock locations can differ between regions. An item available on one regional website may therefore not be available to order from another.

How can I check which Yum Asia website I am using?

There are several easy ways to check:

  1. Look at the flag in the top-left corner of the website. This indicates which regional store you are currently viewing.

  2. Check the country selector in the bottom-right of the website footer, where you can see and change the selected region.

  3. Look at the website address in your browser's address bar. The regional version is indicated by /uk, /eu or /us in the web address.

Before placing your order, please make sure you are on the website corresponding to the country where the order will be delivered. If you are on the wrong regional store, simply switch to the appropriate country using the country selector.


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