Oyu is assembled in a dedicated Chinese factory with parts from Korea, Japan and China. Our factory conforms to the highest international standards and has comprehensive quality control and manufacturing procedures which we have had independently inspecte ...
When not in use for 60 seconds Oyu will switch to standby automatically and the display will disappear.The red safety lock light will light up. To get Oyu out of standby mode simply press the button with the lock symbol before using.This is a safety featu ...
If you have some issue with the amount of water coming out of the Oyu nozzle then it means that the Oyu system may be blocked or clogged with limescale deposits.A way to prevent this happening is to regularly descale the machine (as you would a kettle). T ...
No. A lot of the energy in a traditional kettle is wasted because of poor insulation, as water is converted to steam before it switches off. There is also excess water which is heated and left in the kettle but not used - most people overfill their kettle ...
For Oyu products sold after July, 2021 there is a cup stand accessory included with Oyu that you can slide onto the Oyu drip tray that can add height for smaller cups. This allows for all size cups, flasks etc to be easily used with Oyu.The Oyu cup stand ...
All new appliances have a plastic or chemical odour (smell) or taste at first. As the products we sell are very new (less than 2 months from manufacture to dispatch from our warehouse) there is inevitably a smell or slightly unusual taste.This is in compa ...
No. A lot of the energy in a traditional kettle is wasted because of poor insulation, as water is converted to steam before it switches off. There is also excess water which is heated and left in the kettle but not used - most people overfill their kettle ...
Yes. This water heater is factory made for UK and European 220-240V, 50Hz power supply. Oyu is supplied with the correct power cord and plug for your country either in the UK or Europe.
It is incredibly difficult (even for conventional kettles) to achieve true 100C water. As soon as water is poured it rapidly starts losing some temperature even when not at 100C. Oyu is made to dispense water at the correct drinking temperatures for ...
Oyu has a very special type of heating element and you may find that it takes a week of use to properly ‘bed in’ and reach the correct temperatures.If your boiling water doesn’t seem hot enough when you first receive your Oyu, it’s not a fault, this is th ...
Oyu is supplied with a factory fitted UK plug when bought in the UK on our UK website.Oyu is supplied with a factory fitted EU Schuko plug when bought in Europe on our EU website.