Everything that doesn't fit into our other categories
For many years, we, the owners of Yum Asia had been in love with Asian food but found that the biggest problem was that we couldn’t replicate the perfect rice which you can readily get in Asia and good restaurants.Achieving Rice PerfectionNo matter how ha ...
Yum Asia currently sells its products in the UK, Europe and the USA.Each market operates as a separate marketplace, with its own stock, products, pricing and promotions. This is because we maintain separate warehouses and distribution arrangements for eac ...
Yes! Yum Asia offers eGift Cards, making it easy to give someone the gift of their choice. eGift Cards are delivered by email and can be sent immediately or scheduled for a specific date and time chosen by the purchaser.How Yum eGift Cards WorkPurchasing ...
With proper care, your Yum Asia inner bowl should provide many years of reliable use. The inner bowl is an important part of the rice cooker, and following the care instructions below will help protect both the ceramic coating and the structure of the bow ...
If your Yum Asia rice cooker displays an E2 error code, this usually indicates a problem with the lid sensor.The most common causes are:Moisture or water has entered the lid sensor area, which can interfere with the sensor's operation.The lid sensor may h ...
f you notice marks, discolouration or residue on the heating element of your Yum Asia rice cooker, this is usually caused by the outside of the inner bowl being wet or having food debris on it when cooking begins.This is generally normal and does not nece ...
Yes, all Zojirushi products and Yum Asia-branded products that we sell carry the appropriate CE marking and comply with the Restriction of Hazardous Substances (RoHS) requirements.We also hold an EU Declaration of Conformity for these products, demonstrat ...
All Yum Asia brand rice cookers have a stainless steel inner lid.Zojirushi brand rice cookers all have aluminium inner lids.
Yum Asia has been the home of Zojirushi in the UK and Europe since 2006. Over the years, we have worked extensively with Japanese rice-cooking technology and developed a detailed understanding of how these technologies work, as well as which features and ...
Fuzzy logic and MICOM rice cookers are sophisticated cooking appliances that use computer-controlled technology to automatically adjust the cooking process according to the conditions inside the cooker. You can find more information on this technology on ...
Some rice cookers are marketed as Induction Heating (IH) models when, in reality, they use a more conventional heating system. Understanding the difference is important, as IH technology works in a fundamentally different way from a traditional heating el ...
All of our rice cookers have a memory function designed to help protect the cooking programme in the event of a temporary power interruption.If the rice cooker is unplugged during cooking or while the Keep Warm function is active without first pressing CA ...
We do not provide our products free of charge to bloggers, influencers or reviewers in exchange for reviews.At Yum Asia, we believe strongly in maintaining the integrity and independence of product reviews. We do not want reviewers to feel that they are u ...
All products sold through our USA website are specifically designed, manufactured and approved for use in the United States. They are manufactured for the US market and are configured to operate on the standard 120V electrical supply used in the USA.We en ...
No. We do not currently sell this type of rice cooker.We have extensively tested pressure-based rice cooking and found that, in our experience, the results can be less predictable and consistent than those achieved using conventional heating or Induction ...
We are sometimes asked whether our products contain potentially harmful substances, and it is an understandable question when purchasing an appliance that is used to prepare food.All of our applicable products are manufactured to meet the relevant RoHS (R ...
Yes we have many language translations available (see below). To change the language of our website simplify click in the top bar (desktop mode) for a language selector dropdown or on mobile view select the hamburger menu on the left of your screen. ...
It is extremely rare for a Yum Asia product to experience a complete power failure, and our product fault rate is well below the industry average. However, if your rice cooker does not appear to power on, there are several simple checks you can carry out ...
For some products that are out of stock a 'Back in stock notification' form may be present.You can input your name and email address on this form to get notified when the product is back in stock.If you are registered on our website then you can manage yo ...
Choosing the right rice cooker for you or your family can sometimes feel overwhelming. With different capacities, cooking technologies, functions and price points available, it can be difficult to know which model will best suit your needs.To make the dec ...
Our Yum Asia inner cooking bowls are manufactured using materials selected to meet the applicable food-contact safety and regulatory requirements for the markets in which our products are sold.The materials and coatings used in our inner bowls are subject ...
Yes we have a popular You Tube channel here that we update regularly with our video explainers, recipes, how to use videos and more.Also on each Yum Asia product page there are also explainer, product demonstration or recipe videos which will help you und ...
We have always loved eating rice. Having lived and spent considerable time in Asia, rice became a regular part of our diet, and we quickly developed an appreciation for the difference that a good rice cooker can make.When we began looking for rice cookers ...
Induction Heating (IH) rice cookers cook rice differently from conventional rice cookers, so it is normal to find that you need to make some small adjustments when switching from a conventional model to an IH cooker.Instead of transferring heat from a con ...
We operate separate UK and EU websites because we maintain separate stock and warehousing operations for each market.Our UK warehouse holds stock specifically for customers in the UK, while our Netherlands warehouse holds stock for customers throughout th ...
Yes — we have many happy customers, but you don't have to simply take our word for it.You can find customer reviews directly on each Yum Asia product page, giving you the opportunity to see what people who have actually purchased and used our products thi ...
If your rice cooker does not have a dedicated inner-bowl water level line for one cup of rice — as is the case with many rice cookers — you can use the rice measuring cup supplied with the cooker to measure both the rice and water.As a general starting po ...
The phrase “Made in Japan” does not necessarily mean that every component within a product has been manufactured in Japan.Modern electrical appliances are often made using components sourced from multiple countries. The final product may then be assembled ...
The power plug supplied with our products depends on the regional website and market from which the product is purchased:Products purchased from our UK website are supplied with a 3-pin UK plug and are configured for the UK electrical supply.Products purc ...
All of our rice cookers are supplied with the correct power cord and plug for the market in which they are sold.UK models – supplied with a UK 3-pin plug.EU models – supplied with an EU 2-pin Schuko plug.The power cord on our rice cookers is detachable, w ...
Zojirushi is widely regarded as one of the leading brands in Asian kitchen appliances, with a particularly strong reputation for rice cookers and electric water boilers.The brand has built its reputation over many years through a combination of Japanese-i ...
It is not unusual for a newly manufactured appliance to have a slight “new” smell during its first few uses. Some people are more sensitive to these odours than others, and you may notice a smell that resembles new plastic, packaging or manufacturing mate ...
It is a common point of confusion, but there is a very specific reason why rice cooker capacities are always measured by volume (cups) rather than by weight (grams).Why Volume Over Weight? Using weight measurements for cooking rice in a rice cooker is qui ...
Don't worry, accidents happen! If rice grains have fallen inside the main casing and gotten underneath the heating element, there is a limit to how much you can physically remove, but there are a few safe steps you can take.Safe Steps to Remove Spilled Ri ...