Where are your products shipped from and do I have to pay any customs fees or duties?
When you order directly from the appropriate Yum Asia regional website, you will not normally have to pay additional customs or import duties on delivery, because your order is dispatched from a warehouse within the relevant market or trading region.
Yum Asia operates separate warehousing and stock facilities in the UK, EU and USA, allowing us to fulfil orders locally rather than shipping individual products directly from Asia.
Where Are Orders Shipped From?
UK Orders
Orders for the United Kingdom, including Northern Ireland, are dispatched from our warehouse in Kent, UK.
European Orders
Orders for eligible European destinations are dispatched from our warehouse in Amsterdam, Netherlands, within the EU.
USA Orders
Orders for the United States are dispatched from our warehouse in Carson, Los Angeles, California, USA.
Because orders are fulfilled from within the relevant market or customs area, customers ordering through the appropriate regional website do not normally encounter import customs clearance or additional import duty charges associated with goods being shipped directly from Asia.
Why Do We Use Regional Warehouses?
Our regional warehousing system allows us to:
Dispatch orders more quickly and efficiently.
Avoid unnecessary international customs procedures for customers.
Keep shipping costs as low as possible.
Maintain appropriate stock for each regional market.
Supply products with the correct regional electrical configuration and plug.
Provide more efficient after-sales, warranty and customer support.
We have established these separate operations so that we can provide a consistent service to our customers before, during and after their purchase, regardless of whether they are based in the UK, Europe or the USA.
We also offer free delivery on eligible electrical products and rice to the UK, USA and selected European destinations, subject to the delivery terms applicable to each regional website.
Important
To ensure your order is fulfilled correctly, always purchase from the regional Yum Asia website corresponding to your delivery destination. This ensures that the product, electrical specification, plug, shipping arrangements and applicable taxes or duties are appropriate for your market.